How Two Chefs Works
How do I get started?
Getting started with Two Chefs is easy! Simply choose your plan depending on your lifestyle choice and needs. First, select which protein suits you best: Meat and Seafood, Vegetarian, or you can select no preference. Second, select from our two meal plan options: Balanced and High Protein. Then select the 10 or 15 meals a week plan or 10 meals per 2 weeks plan. You also have the option of using us ad hoc or a monthly subscription (the latter working out a lot cheaper)
Can I amend the meals in my plan?
Of course, you can! We believe in fluidity, meaning we are willing to adjust and evolve based on circumstances! You can contact us at [email protected] and just tell us what you want to amend.
How much is this going to cost me?
The price breakdown is calculated once you have chosen your plan and is dependent on how many meals you choose. For example, you could have a high-protein lunch and dinner 10 meals a week for as little as £7.50 per meal.
How does the ordering and payment of my plan work?
If choosing to use us ad hoc, then you will just pay the total fee once at checkout. If you are signed up to a monthly subscription, then payment will be taken every 4 weeks from details given.
Changes and Cancellations
Can I cancel or pause my subscription?
Yes, you can! You can cancel by going to our website and look for “Manage Subscription”. You will be directed to a form, just enter the details, and a member of our team will work that out for you. Alternatively, you can pause for a week at a time, provided it’s not past the cut-off date you ordered and/or your meals have already been started on.
Can I change/cancel a delivery after the order cut off times?
We handle all the administrative tasks for your order, including printing, labelling, packing, and coordinating with couriers for timely delivery. Due to the costs and operational complexity involved, we are unable to accommodate changes or cancellations after the cut-off times. We appreciate your understanding.
Can I make changes after the deadline?
Please note that to make changes to your plan, you will have to order before midday Friday for delivery the following Friday.
Can I cancel or pause my subscription?
Yes, you can! You can cancel by logging in to your online account. Cancellation will be actioned by the system once all meals paid for are received. Alternatively, you can pause for a week at a time, provided it’s not past the cut-off date you ordered and/or your meals have already been started on.
Can I change/cancel a delivery after the order cut off times?
We handle all the administrative tasks for your order, including printing, labelling, packing, and coordinating with couriers for timely delivery. Due to the costs and operational complexity involved, we are unable to accommodate changes or cancellations after the cut-off times. We appreciate your understanding.
Can I make changes after the deadline?
Please note that to make changes to your plan, you will have to order before midday Friday for delivery the following Friday.
The Meals
Can I just see the current menu?
The current menu can be viewed on the "Menu" page this will change every two weeks.
Where is your produced sourced from?
We partner with top-quality certified producers and local farmers, ensuring freshness and flavour in every meal.
How do I know what each meal contains?
We have an ingredients and macro list breakdown on our site, and each meal container is labelled.
How do I prepare my Two Chefs meal?
One of our aims is to make your experience with us as convenient as possible.
Two chefs meals are delivered frozen.
Please put them straight in your freezer once received, or leave required meals in the fridge to defrost thoroughly for consumption the next day.
Heat on full power with the lid ajar for 3 mins (or per microwave settings). Ensure piping hot throughout. Enjoy!
Each meal is in a Microwave - ready container with heating instructions included in your delivery package & email when order is placed
How long do the meals last?
Our meals have a Best Before Date of 8 weeks from purchase – that’s different from Use By dates, meaning our food won’t be unsafe if that date has recently passed, but it might not be quite as flavoursome and quality may be compromised.
What if I have allergies?
To see the meals’ full ingredient breakdown including any allergens, please visit our "Menu" page. We handle all allergens in our kitchen and cannot guarantee an allergen-free environment. Although every care has been taken to remove all bones and shells, some may remain.
What if I have an issue with my meals?
If you have any issues with your meals, please contact us immediately detailing the issue, whereby we will try our best to resolve it. We aim high, with a 100% satisfaction guarantee!
Can I just see the current menu?
The current menu can be viewed on the "Menu" page this will change every two weeks.
Where is your produced sourced from?
We partner with top-quality certified producers and local farmers, ensuring freshness and flavour in every meal.
How do I know what each meal contains?
We have an ingredients and macro list breakdown on our site, and each meal container is labelled.
How do I prepare my Two Chefs meal?
One of our aims is to make your experience with us as convenient as possible.
Two chefs meals are delivered frozen.
Please put them straight in your freezer once received, or leave required meals in the fridge to defrost thoroughly for consumption the next day.
Heat on full power with the lid ajar for 3 mins (or per microwave settings). Ensure piping hot throughout. Enjoy!
Each meal is in a Microwave - ready container with heating instructions included in your delivery package & email when order is placed
How long do the meals last?
Our meals have a Best Before Date of 8 weeks from purchase – that’s different from Use By dates, meaning our food won’t be unsafe if that date has recently passed, but it might not be quite as flavoursome and quality may be compromised.
What if I have allergies?
To see the meals’ full ingredient breakdown including any allergens, please visit our "Taste the Now" page. We handle all allergens in our kitchen and cannot guarantee an allergen-free environment. Although every care has been taken to remove all bones and shells, some may remain.
What if I have an issue with my meals?
If you have any issues with your meals, please contact us immediately detailing the issue, whereby we will try our best to resolve it. We aim high, with a 100% satisfaction guarantee!
Packaging
Will my food stay frozen?
All your Two Chefs lunches remain in an “igloo” for delivery. This ensures they will stay frozen. We then hand them straight over for you to put in the freezer or leave out what you fancy for later!
Can I recycle my packaging?
Meal base containers are all packaging recyclable.
Can I just see the current menu?
The current menu can be viewed on the "Menu" page this will change every two weeks.
Where is your produced sourced from?
We partner with top-quality certified producers and local farmers, ensuring freshness and flavour in every meal.
How do I know what each meal contains?
We have an ingredients and macro list breakdown on our site, and each meal container is labelled.
How do I prepare my Two Chefs meal?
One of our aims is to make your experience with us as convenient as possible.
Two chefs meals are delivered frozen.
Please put them straight in your freezer once received, or leave required meals in the fridge to defrost thoroughly for consumption the next day.
Heat on full power with the lid ajar for 3 mins (or per microwave settings). Ensure piping hot throughout. Enjoy!
Each meal is in a Microwave - ready container with heating instructions included in your delivery package & email when order is placed
How long do the meals last?
Our meals have a Best Before Date of 8 weeks from purchase – that’s different from Use By dates, meaning our food won’t be unsafe if that date has recently passed, but it might not be quite as flavoursome and quality may be compromised.
What if I have allergies?
To see the meals’ full ingredient breakdown including any allergens, please visit our "Taste the Now" page. We handle all allergens in our kitchen and cannot guarantee an allergen-free environment. Although every care has been taken to remove all bones and shells, some may remain.
What if I have an issue with my meals?
If you have any issues with your meals, please contact us immediately detailing the issue, whereby we will try our best to resolve it. We aim high, with a 100% satisfaction guarantee!
Delivery
What days do you deliver?
All deliveries will be made every Friday between 10:00 AM and 2:00 PM.
What is the cut-off time for placing orders for meal deliveries?
Orders must be placed by 12 PM on Friday to ensure delivery the following Friday. If an order is placed after 12 PM on Friday, the delivery will be scheduled for two weeks later.
What is your delivery radius?
If you are uncertain whether your address falls within our delivery radius, please contact us for confirmation.
How will Two Chefs be delivered?
Your meals will be carefully boxed and delivered directly to your doorstep.
How much is delivery?
Delivery costs are included in the price of your package, so there are no additional charges.
What if I’m not going to be home?
If you won't be home, please specify a safe place for us to leave your order in the comments section of your order. If no instructions are provided, we will leave your package by your front door.
Can I just see the current menu?
The current menu can be viewed on the "Menu" page this will change every two weeks.
Where is your produced sourced from?
We partner with top-quality certified producers and local farmers, ensuring freshness and flavour in every meal.
How do I know what each meal contains?
We have an ingredients and macro list breakdown on our site, and each meal container is labelled.
How do I prepare my Two Chefs meal?
One of our aims is to make your experience with us as convenient as possible.
Two chefs meals are delivered frozen.
Please put them straight in your freezer once received, or leave required meals in the fridge to defrost thoroughly for consumption the next day.
Heat on full power with the lid ajar for 3 mins (or per microwave settings). Ensure piping hot throughout. Enjoy!
Each meal is in a Microwave - ready container with heating instructions included in your delivery package & email when order is placed
How long do the meals last?
Our meals have a Best Before Date of 8 weeks from purchase – that’s different from Use By dates, meaning our food won’t be unsafe if that date has recently passed, but it might not be quite as flavoursome and quality may be compromised.
What if I have allergies?
To see the meals’ full ingredient breakdown including any allergens, please visit our "Taste the Now" page. We handle all allergens in our kitchen and cannot guarantee an allergen-free environment. Although every care has been taken to remove all bones and shells, some may remain.
What if I have an issue with my meals?
If you have any issues with your meals, please contact us immediately detailing the issue, whereby we will try our best to resolve it. We aim high, with a 100% satisfaction guarantee!
Packaging
Will my food stay frozen?
All your Two Chefs lunches remain in an “igloo” for delivery. This ensures they will stay frozen. We then hand them straight over for you to put in the freezer or leave out what you fancy for later!
Can I recycle my packaging?
Meal base containers are all packaging recyclable.
Delivery
What days do you deliver?
All deliveries will be made every Friday between 10:00 AM and 2:00 PM.
What is the cut-off time for placing orders for meal deliveries?
Orders must be placed by 12 PM on Friday to ensure delivery the following Friday. If an order is placed after 12 PM on Friday, the delivery will be scheduled for two weeks later.
What is your delivery radius?
If you are uncertain whether your address falls within our delivery radius, please contact us for confirmation.
How will Two Chefs be delivered?
Your meals will be carefully boxed and delivered directly to your doorstep.
How much is delivery?
Delivery costs are included in the price of your package, so there are no additional charges.
What if I’m not going to be home?
If you won't be home, please specify a safe place for us to leave your order in the comments section of your order. If no instructions are provided, we will leave your package by your front door.
Try Two Chefs Today
100% satisfaction guarantee, no commitment, cancel anytime.
Professionally Prepared Meals, Delivered across the UK
Opening Hours:
Always Open
Easily manage your subscription: pause, cancel, or reactivate in just one step!
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